Payment Policy
At Modeluxy, we strive to provide a seamless shopping experience. Please review our payment policy to understand the available options and procedures.
Accepted Payment Methods
We accept the following methods of payment for purchases:
- Credit/Debit Cards: Visa, MasterCard, American Express, Diners Club, and Discover.
- Apple Pay & Google Pay: For fast and secure payments through mobile devices.
Payment Security
All payments on Modeluxy are processed through secure, encrypted gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store any sensitive payment information on our servers. Rest assured, your payment details are safe with us.
Currency
All prices listed on our website are in GBP (£). If you're paying in a different currency, your bank may apply its exchange rate at the time of purchase.
Billing Information
Please ensure that your billing information matches the information on file with your card provider. If any discrepancies are found, your payment may not go through, and you will be contacted to resolve the issue.
Failed or Declined Payments
If your payment is declined or fails for any reason, please verify the details you have entered or try an alternative payment method. For further assistance, you may contact our customer support team at help@modeluxy.com
Payment Disputes
If you experience any issues with your payment or notice unauthorized charges, please contact us immediately. We will investigate and resolve the matter as swiftly as possible.